Every PSP I build is carefully refurbished, assembled, and tested before shipping. I want you to enjoy your console without worrying about what happens if something goes wrong, so every PSP comes with a 6-month limited warranty.

6-Month Warranty

Every custom PSP includes a 6-month limited warranty, starting from the day your console is delivered.

This covers:

• Hardware defects affecting normal use
• Issues related to refurbishment or assembly
• Faulty components or installation problems

If something goes wrong, just get in touch! I'll look into the issue and help arrange a repair, replacement, or refund, depending on the situation.

What's Not Covered?

The limited warranty doesn't cover:

• Normal wear and tear, including gradual battery aging
• Accidental damage, such as drops, liquid damage, or misuse
• Cosmetic damage that doesn't affect functionality
• Damage caused by improper charging or electrical faults
• Problems caused by unauthorized modifications or repairs

Opening or modifying the console may void your limited warranty, particularly if the warranty seal is broken or removed. This does not affect your statutory consumer rights.

As these are refurbished vintage consoles, minor characteristics such as normal UMD drive sounds are expected and aren't necessarily signs of a defect.

How to Make a Warranty Claim

If you experience any issues with your PSP, don't worry! Just contact me through the website or Instagram @playingscorp.

Please include:

1. Your order number
2. A short description of the problem
3. A photo or video showing the issue, if possible

I'll review the information and help you figure out the next steps. Some issues can be resolved without sending the console back.

If a return is necessary, please contact me before shipping anything so I can provide the correct instructions.

Returns & Repairs

If your PSP needs to be returned for inspection or repair, please package it securely to prevent damage during shipping. Whenever possible, use the original carrying case and protective packaging.

Return shipping arrangements and costs will depend on the circumstances of the claim and your applicable consumer rights.

If an issue is confirmed to be covered, I'll arrange an appropriate solution, which may include repair, replacement, or refund.

Need Help?

Not sure whether something is covered? Just send me a message! I'll be happy to take a look and help you find a solution. :)