Every PSP is carefully prepared, tested, and packed before heading to its new home. I ship from Latvia, Europe, to customers around the world!

Here's everything you need to know about shipping your order.

Processing Time

I usually prepare and ship orders within 2–5 business days after payment confirmation.

Each PSP is individually assembled, inspected, and tested before shipping, so a little preparation time is needed to make sure everything is just right.

Custom requests and special upgrades may take a little longer. If that's the case, I'll let you know!

Delivery Times

Once your order has been dispatched, estimated delivery times are:

• Europe: 5–14 business days
• USA & International: 7–30 business days

These are estimates rather than guaranteed delivery dates. Customs processing, holidays, and local postal delays can occasionally make shipping take a little longer.

Shipping Options

I offer two shipping options:

• Standard Shipping — a reliable and affordable way to get your PSP delivered.
• Express Shipping — a faster option if you'd like your PSP to arrive sooner.

Available shipping methods and their prices are shown at checkout, depending on your destination.

Tracking Your Order

Once your PSP is on its way, you'll receive a shipping confirmation email with tracking information whenever tracking is available.

Sometimes tracking takes a little time to update, especially when a parcel is travelling between countries or being handed over to a local delivery service.

U.S. Orders — No Extra Import Fees

Good news for customers in the United States! Import taxes and customs duties are prepaid on U.S. orders, so you shouldn't receive any additional import charges when your PSP arrives.

If a delivery company unexpectedly asks you to pay customs fees, please contact me before making the payment.

Import Taxes & Customs — Other Countries

For orders delivered within the EU, there are generally no additional import duties.

For destinations outside the EU, excluding the United States, import taxes, customs duties, or handling fees may apply depending on your country's regulations.

These charges aren't included in your order unless otherwise stated at checkout and are the buyer's responsibility.

Shipping Address

Please double-check your shipping address before placing an order!

If you notice a mistake, contact me as soon as possible. I'll do my best to correct it before your package is dispatched.

Once an order has been shipped, changing the delivery address may not be possible.

If a package is returned because of an incorrect or incomplete address provided at checkout, additional shipping costs may apply before it can be sent again.

Lost, Delayed or Damaged Packages

I carefully pack every PSP to keep it protected during its journey, but occasionally things can go wrong during shipping.

If your package is significantly delayed, arrives damaged, or is marked as delivered but you haven't received it, please get in touch as soon as possible.

Include your order number and a short description of the issue. If your package arrived damaged, photos of the packaging and its contents would be really helpful.

I'll help investigate the situation with the shipping carrier and work towards a suitable solution.

Need Help?

Have a question about delivery, tracking, or shipping to your country?

You can always reach me through the website or Instagram.

I'll be happy to help! :)